Shipping & Delivery Policy

At Secure Hand Surveillance, we are committed to delivering your products safely and on time.

Delivery Timeline

We strive to deliver all orders between 7 to 14 business days from the date of order confirmation. The exact delivery time may vary based on:

• Your location

Example:

• Metro Cities: Delivery within 5–7 business days
• Remote or Rural Areas: Delivery within 10–14 business days

Order Processing

Orders are processed within 24–48 hours of receiving full payment, excluding weekends and public holidays.

Shipping Partners

We deliver via trusted courier services such as Delhivery, Blue Dart, DTDC, and India Post etc. ensuring secure and trackable shipments.

Shipping Charges

• Visible on portal during order processing

Order Tracking

Once dispatched, we will share a tracking number and courier name via portal to help you track the delivery in real time. You can also track your order on website under “Track Your Order”

Delayed Deliveries

While we make every effort to deliver on time, unforeseen circumstances (e.g., weather, lockdowns, courier delays) may cause exceptions. In such cases, our team will notify you proactively.